At a Glance: evo casino does not sell your data to third parties. Your personal and financial information is used solely for the purposes of providing services, ensuring security, and fulfilling legal obligations.
1 Introduction
Your privacy matters to us at evo casino. Every time you register, make a deposit, or place a bet, certain information is recorded in our system. This policy clearly explains where that data goes, how long it's kept, and who can access it.
This privacy policy applies to the evo casino website, mobile site, and all associated services. By using the platform, you are considered to have agreed to this policy. If you have questions about any part of it, please contact our support team.
We want you to use evo casino with complete confidence. Keeping anything unclear about data protection goes against our principles.
2 What Data Is Collected
Evo casino collects two types of information — what you provide directly, and what is recorded automatically while you use the platform.
Information you provide directly:
- Full name & date of birth (for age verification)
- Mobile Number & Email Address
- Payment method details (bKash number, Nagad or Rocket number)
- Photo of national ID or passport for identity verification (KYC)
- Records of conversations when you contact support
Automatically recorded information:
- IP Address & Device Type
- Browser & Operating System Information
- Logs of platform usage time and activity
- Transaction History & Betting Activity
- Cookies & Session Data
Summary of Collected Data:
| Data Type | Purpose | Retention Period |
|---|---|---|
| Name & Date of Birth | Identity & Age Verification | 5 years after account closure |
| Mobile & Email | Communication & Security Notifications | For the Duration of Active Account |
| Payment Information | Transaction Processing | 7 years as required by legal obligation |
| KYC Documents | Legal Compliance & Fraud Prevention | 5 years after account closure |
| Logs & Browsing Data | Security & Platform Development | 12 Months |
3 Why This Information Is Collected
Evo casino does not collect any information without a reason. Every piece of data serves a specific purpose. These are explained below:
- Service Delivery: To manage your account, process deposits and withdrawals, and enable betting.
- Identity Verification: KYC is essential to prevent fraud and money laundering.
- Security: To detect suspicious transactions or unauthorized access attempts.
- Legal Obligation: To meet the requirements of licensing authorities and financial regulators.
- Customer Support: To get in touch with you and resolve any issues.
- Platform Improvement: To analyze user experience and improve our services.
- Relevant Communications: To send you relevant offers based on your preferences and activity — but only with your permission.
No information is shared with third parties for marketing or advertising purposes.
4 Data Retention & Security
Evo casino uses industry-standard technology to keep your data secure. Multiple layers of protection are in place to ensure your information never falls into unauthorized hands.
- SSL 256-Bit Encryption: All data transmitted to and from the website travels through encrypted channels — the same standard used by international banks.
- Secure Servers: Data is stored in secure data centers protected by both physical and digital security measures.
- Access Control: Within evo casino, only authorized personnel can access your data, and only for specific purposes.
- Regular Security Audits: Third-party cybersecurity experts conduct regular system audits.
- Two-Factor Authentication: You have the option to add an extra layer of security to your account.
In the event of a data breach, affected members will be notified promptly in accordance with applicable law.
5 Data Sharing — When and With Whom
Evo casino does not sell your data. However, in certain limited circumstances, information may be shared with third parties:
- Payment Processor: Payment providers such as bKash, Nagad, and Rocket receive only the minimum information necessary to process transactions.
- KYC Verification Provider: Authorized agencies for identity verification. They are also contractually bound to keep your data confidential.
- Law Enforcement: Information may be disclosed in compliance with the law in response to a court order or valid government request.
- Licensing Authority: evo casino's licensing regulatory authority may request certain information for audit purposes.
- Technology Service Providers: Hosting or analytics service providers — strictly limited to using your data for their designated role.
All parties above are bound by strict confidentiality agreements. They may not use your data beyond what evo casino has authorized.
6 Cookies & Tracking Technologies
The evo casino website uses cookies — small text files stored in your browser. They do not steal your identity; they simply help deliver a better browsing experience.
- Essential Cookies: To maintain login sessions and security — the site cannot function without these.
- Functional Cookies: To remember your language preference, theme, and similar settings.
- Analytics Cookies: To track which pages are used most and where issues occur. All data is anonymized.
Most browsers let you disable cookies. However, turning off essential cookies may prevent parts of the platform from working properly.
7 Your Rights
Every registered member of evo casino has certain important rights regarding their personal data:
To exercise these rights support@evocasino.asiato send us an email. We will respond within 30 days.
8 Minors' Data
Evo casino does not collect or process personal information from anyone under the age of 18. If a minor registers using false information, the account will be closed and all collected data deleted as soon as this comes to light.
If you suspect a minor is using evo casino, please contact our Support team immediately.
9 Privacy Policy Updates
Evo casino may update this privacy policy from time to time. When changes are made, the "Last Updated" date at the top of this page will be revised accordingly.
For significant changes, registered members will be notified in advance via email or mobile. Continued use of the platform after a new policy takes effect will be considered acceptance of the updated terms.
10 Contact Us
For any questions, requests, or complaints regarding this privacy policy, please contact our data protection team:
- Email: support@evocasino.asia
- Live Chat: Log in to the platform and get 24/7 support in Bengali
- Response Time: Email responses are provided within a maximum of 3 business days
We are fully committed to protecting your privacy.
Why Your Data Is Safe at evo casino
SSL Encryption
256-bit SSL technology secures every transaction and login — the same level of protection used in banking.
Data Is Never Sold
Your name, phone number, or activity data is never shared with advertisers or third parties. Not ever.
Restricted Access
Within evo casino, only staff in designated roles can access your data, and only within the scope of their responsibilities.
Regular Security Audits
External experts conduct regular audits of the entire system. Any vulnerabilities found are addressed immediately.
Transparent Policy
No hidden clauses. What data is collected and why — it's all stated clearly on this page.
International Standards
Evo casino's data protection policy is built in accordance with the guidelines of international gaming licensing authorities.
Play Responsibly
Betting is a form of entertainment. Never wager more than you can afford. Set limits if you need to. For more information, visit our Responsible Gaming page.
Frequently Asked Questions
Your data is safe — start with evo casino now
Now that you're familiar with our privacy policy, go ahead and register with confidence — get started with bKash and enjoy support in Bangla.